SMC has currently a strong presence on the World Market, with more than 60 Representatives and Distributors worldwide and with Branch Offices in the United States, Europe, South America, and Asia. SMC products can be found and are used in more than 100 countries.
Support and expert advice for the best customer service
Our technical team supports our customers and our distributors’ network with our long experience and expert advice; most of our representatives have also their own technical support and assistance to provide the best service to our customers, who counts also with our assistance.
When required, we handle the technical service and calibration of our products. Our after sales technical department take care immediately of any incidence, with a precise and quick solution; the Customer Support Center in our webpage helps to track the submitted cases and search for solutions to questions related to SMC products and services; we are at any time to take care of any problem, including any maintenance or repair needed in the future.
With the same spirit to always provide the best customer service, we study the technical suitability of the equipment to the actual need of any customer for any project or tender, offering different technical solutions and options, with a flexible adaptation to the budget; we can also present the operation of the product through demos and presentations where you are.
The ease of learning and use are common to all our products, but if necessary, we also provide the training of the electrical staff in any of our equipment, to ensure the necessary expertise on the best use and performance of our test and measurement sets.