About EuroSMC
We are a leading company that designs, manufactures and markets a range of electronic products and solutions for electrical testing, mainly in protection relay field and in general, tests and measurement equipment related to the commissioning and maintenance in substations, power plants and energy systems.
Since 1986, EuroSMC has been developing and producing its own products with the maximum quality in design and service to meet the needs of customers and users worldwide.
The Quality is the foundations of our company in all aspects. A company with ISO-9001 certificate and products with the CE mark that meet all international standards. A Quality policy that is supported by strict technical excellence and quality commitment in all the departments.
GLOBAL PRESENCE
UNIQUE SERVICE
OUR COMMITMENT
OUR HISTORY
MISION AND VALUES
WARRANTIES
GLOBAL PRESENCE
EuroSMC has currently a strong presence on the world market, with branch offices in the United States, Europe, South America, and Asia. With over than 60 representatives and distributors worldwide, EuroSMC products can be found in over 100 countries. Our loyal customer base, along with high quality products, attention to detail, and expert knowledge, are key factors in helping our products to be used worldwide.
We continue to develop revolutionary new products in the power system testing field, focusing on making the job easier for all of our customers and end users.
Design and innovation are inside our DNA, and the Formula Innovation is a reflection of who we are.
Since 1986 SMC (Soluciones de Medida y Control), which converted to EuroSMC in 1991, has been developing and producing our own products with the maximum quality in design and service to meet the needs of customers and users worldwide.
The Quality policy maintained through expert Technical Team
The quality must be extremely maintained; for this purpose we are a company with ISO-9001 certificate, all our products have the CE mark and meet all international standards. A Quality policy that is supported by strict technical excellence and quality commitment in all the departments, with majority of engineers and technical staff.
Our facilities in Madrid of approximately 1000 m2 comprise the several departments which work under the Quality Control System. Under technical instructions, designs and procedures owned by EuroSMC, certain processes such as automatic mounting of components on PCBs, transformers construction, etc, are outsourced; similarly, all the components are purchased, approved and stocked by SMC, and then delivered to the subcontractor, while the Production Dpt. carry out the final assembly of the equipment, with different verification, adjustment and calibration processes; our facilities also count with the logistics and packaging machines needed to ensure safe transport, and laboratory testing installations with all the test, measuring equipment and tools required for the hardware, firmware and software developing, quality control, and manufacturing.
A large R&D Dpt. employs Superior Engineers and computer technicians who develop all our products and software with excellence in engineering, while the Sales Dpt. serves enthusiastically a network of more than 60 representatives and distributors worldwide, covering more than 100 countries. In most cases the representatives have their own technical support and assistance, always perfectly supported by our technical team. We have also Branch Offices in the United States, Europe, South America, and Asia with dedicated technical team to support the different regions.
UNIQUE SERVICE
Support and expert advice for the best customer service
Our technical team supports our customers and our distributors’ network with our long experience and expert advice; most of our representatives have also their own technical support and assistance to provide the best service to our customers, who count also with our assistance.
When required, we handle the technical service and calibration of our products. Our after sales technical department take care immediately of any incidence, with a precise and quick solution; the Customer Support Center in our webpage helps to track the submitted cases and search for solutions to questions related to EuroSMC products and services; we are at any time to take care of any problem, including any maintenance or repair needed in the future.
With the same spirit to always provide the best customer service, we study the technical suitability of the equipment to the actual need of any customer for any project or tender, offering different technical solutions and options, with a flexible adaptation to the budget; we can also present the operation of the product through demos and presentations where you are.
The ease of learning and use are common to all our products, but if necessary, we also provide the training of the electrical staff in any of our equipment, to ensure the necessary expertise on the best use and performance of our test and measurement sets.
OUR COMMITMENT
For over 30 years EuroSMC has been designing and manufacturing electrical test equipment for the electrical sector. Our longevity in this highly technical and competitive market is due to the constant application of strict working principles, a well defined company structure, the innovation and quality that goes into each of our products are all key to our success throughout the years.
Long expertise and Quality commitment
Quality is the foundation of all aspects within our company; Research and development, production, quality control, sales and after sales support.
We have a full commitment in the design and quality of our products to meet the needs of our customers and end users worldwide. EuroSMC offers a wide range of products in order to be flexible to what the customers desired application might be, which is reflected by our large and varied global customer base.
Throughout our journey we are always looking for alternative solutions to make us better, more efficient, more competitive This is why we question ever step of the process and every task, no matter how small it is.
Our proven experience along these years allow us to keep developing revolutionary new products in the field of power systems testing, focusing in making the job easier to all our customers, which has lead us to the Formula Innovation concept. Design and innovation are inside our DNA, and the Formula Innovation is a reflection of who we are.
OUR HISTORY
We are a leading company that designs, manufactures and markets a range of electronic products and solutions for electrical testing, mainly in protection relay field and in general, tests and measurement equipment related to the commissioning and maintenance in substations, power plants and energy systems.
Developing and producing our own products, Formula Innovation.
Since the company was founded in 1986, EUROSMC, S.A (former SMC). has had a continuous policy in developing and producing our own products. In this way, guaranteeing our customers the maximum quality and service, both in technical and applications.
In 1990’s, EuroSMC presented the PTE (Portable Test Equipment) Relay Test Sets. This range was designed with strict criteria of being modular and portable, using the most modern technology. With the success of the PTE Range of equipment, EuroSMC began to export, which is now the base of the company, being our current export sales up to 90% of our total turnover. Also we started and implanted the Quality Control System, getting the ISO-9000 Certificate. We were awarded by the Madrid Chamber of Commerce for our export achievements on 1995 and 1999.
At the beginning of the century, EuroSMC presented our PME range (Portable Measurement Equipment) for substation maintenance and gained international prestige with the innovative Circuit Breaker Analyzer, model PME-500-TR, and Phase Angle Meter, model PME-20-PH. Later on, SMC presented the most advanced 3-phase Relay Test Set available in the market, the MENTOR 12, which incorporates the leading edge technology in its design and concept, and its associated automation software ROOTS.
A revolutionary product was the RAPTOR System, the most modern and innovative product for Primary Injection Testing; the Raptor was successfully presented in 2013 in the Real Madrid Stadium. Nowadays it is already used in more than 60 countries worldwide, example of the quick acceptance of our products for their quality and design.
A later development was the new generation of micro-ohmmeters, the PRIME 600/200, with innovative features and additional benefits compared to the existing units in the market.
The latest releases have been the QUASAR, the most innovative universal relay testing system, incorporating for the first time in the market and as a world novelty, the native control through WIFI connection. This control technology has also been included in 2023, in the PME-600-T and PME-700-TR circuit breaker analyzers, remaining in this way by our customers’ side, working to always give them the most efficient solutions.
Our Research and Development department has a commitment to further develop revolutionary new products in the field of power systems testing, focusing in making the job easier to all our customers, which has lead us to the Formula Innovation concept.
Design and innovation are inside our DNA. Formula Innovation is a reflection of who we are.
OUR MISION AND VALUES
EuroSMC’s culture is focused on our customers first and innovation. With EuroSMC customer service you will feel valued, understood and involved. We will be your reference resource to answer all your reference resource to answer any questions you may have, organize trainings and help you get the most out of your tool.
Since the company was founded in 1986, the range of products and application areas have grown, but the initial elements are a constant, which are the energy and passion of our team to provide flexible and intuitive solutions, adapted to the user and applications with the highest quality and efficiency, and facilitating the work to all our customers, which has led us to the concept of Innovation Formula, a vision that ensures our permanence in this highly technological and competitive market. Design and innovation are within our DNA, and Formula Innovation is a reflection of who we are.
Strong presence on the World Market
Our customer base ranges from Electrical Utilities (Transmission, Distribution and Generation), EPC companies and Electrical Contractors of any size, Test and Service companies, Large Industry (Oil & Gas, Petrochemical, Mining, Cement, Water utilities, Steel companies, etc), Manufacturers (relays manufacturers, switchgear manufacturers and assemblers, transformers and circuit breaker manufacturers, etc), Hiring Companies, Universities, Laboratories, etc…
Some global references of customers who trust in our quality are the following:
(Contact us or our local representative for more detailed references in your area or for specific product or range references, and/or satisfaction letters):
EuroSMC WARRANTIES
Since 1986 EuroSMC has been developing and producing our own products with the maximum quality in design and service to meet the needs of customers and users worldwide.
Thousands of units in use worldwide
Our high customers’ loyalty, with the high quality and acceptance of our products are one of our best warranties; thousands of units are now being used in more than 100 countries, helping to keep up and running the business of our customers worldwide.
The main concepts and reasons why EuroSMC products can be found worldwide are:
- User friendly controls, familiar to the electrical engineer.
- Using the latest sophisticated technology to achieve a simple and intuitive operational use.
- Use of equipment, with manual and computer control
- Equipment which are compact and robust
- Equipment which can be interconnected which each other and even to other brands of test equipment.
- A wide range of equipment, which is flexible in terms of various products/options for each application.
- A range of equipment with the accuracy and power to test all types and brands of relays found in use around the world.
- Providing customer service for the use of the equipment and the application required.
Our warranty expresses the confidence we have in our products, based on the reliability and functions that are expected by our clients. All products made by EuroSMC are guaranteed for a minimum period of one year from the date reflected in the warranty, which is included with the unit. It is essential that each customer register their product in our website in the part dedicated for this purpose. This registration is absolutely necessary to have your warranty adequately started.
Please contact us for complete details on specific warranty conditions for each product, and after sales support through the corresponding contact ways.
